Privacy Policy
Effective Date: 12/20/2024
Duke’s Poop n Scoop values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By accessing our website or services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
1.1. Personal Information
Information you provide directly to us when you:
- Request a quote, schedule a service, or contact us.
Examples include:- Full Name
- Address
- Phone Number
- Email Address
1.2. Payment Information
If you make a purchase, we collect payment details, including:
- Credit/debit card information (processed securely by a third-party payment processor).
1.3. Automatically Collected Information
When you visit our website, we may collect certain information automatically, such as:
- IP address
- Browser type and version
- Device type (e.g., mobile or desktop)
- Pages viewed and time spent on our website
- Referring website or search engine
1.4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience. Cookies collect data such as:
- User preferences
- Website activity
- Session duration
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
2. How We Use Your Information
We use your personal information to:
- Provide and manage our services, including scheduling and billing.
- Respond to inquiries and provide customer support.
- Send service-related communications (e.g., appointment reminders, updates).
- Improve our website, services, and marketing efforts.
- Comply with legal obligations or resolve disputes.
We will not sell, rent, or share your personal information with third parties except as described in this policy.
3. How We Share Your Information
We may share your information with:
- Service Providers: Third-party vendors who assist with payment processing, website hosting, customer support, or analytics.
- Legal Obligations: Authorities or regulators if required by law, subpoena, or legal process.
- Business Transfers: If Duke’s Poop n Scoop is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. Data Security
We take appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or destruction. However, no data transmission or storage system is 100% secure. You use our website and services at your own risk.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and Portability: Request a copy of the information we have collected.
- Correction: Request that we update or correct inaccurate information.
- Deletion: Request the deletion of your personal information, subject to legal or contractual obligations.
- Opt-Out of Marketing: Unsubscribe from promotional emails by clicking the “unsubscribe” link in the email or contacting us directly.
- Cookies: Adjust cookie preferences via your browser settings.
To exercise these rights, contact us at dukespoopnscoop@gmail.com
6. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing any information.
7. Children’s Privacy
Our services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us immediately to request its removal.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the “Effective Date” updated. Continued use of our website or services constitutes acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: support@dukespoopnscoop.com
- Phone: (843) 580-8809
